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CUSTOMER CARE:
Returns and Refunds Policy

Driven by the commitment to provide quality healthcare through products of nature and the time-tested Indian System of Medicine – Ayurveda -  Rishi Pharma was established  in 2004 in Samalkot under the leadership of Dr. Poosha Darbha, a doctorate in Human Genetics and a well-known sexuality counselor.

Our products sold on www.rishiayurved.in, and through other web sites and portals are over-the-counter products and do not require prescription. Under recommended doses they have no known side effectes. However, an ayurvedic physician’s advice and individual discretion are recommended to avoid any rare and unlikely eventualities. The store does not accept responsibility for any adverse events resulting from consumption of these products, and should be done solely at the discretion of the buyer.

The health and personal care products sold on www.rishiayurved.in are generally non-returnable, their nature being pharmaceutical products /nutritional/herbal supplements which are subject to damage when exposed to humidity, heat and air.

However they may be returned to us under the following situations, by prior consent from the customer care: 0884-2327454; 08500555365

  • Item damaged or defective

  • Item’s expiry date (the ‘best before’ date) is within less than
    3 months

  • Item’s usable date has expired

Damaged/ Defective items must be returned in the original condition they were received in original packing, with all the accompanying accessories, freebies, literature and other accompaniments. Seals should not be broken.

Returns accepted within 7 days only on unused products and in original packaging condition. Goods returned after 7 days are not accepted.

The 7 day time-frame mentioned above is for customers to contact us and request for a refund on their order.

Refunds

For any returned goods, the same will be substituted with fresh stock of the same SKU code, at no shipment charges to the customer. The cost of shipment from the customer to us is not reimbursable. Cash refunds could be made under exceptional cases, at the discretion of the company.

BILLING POLICY:

 

 

DISCLAIMER:

The information contained in this website is for general information purposes only. We endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

If through this web site, you are able to link to other websites which are not under the control of Rishi Ayurved, We have no responsibility over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Rishi Pharma takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Contact us:

Rishi Pharma

40 Industrial Park

Samalkot, AP, 533440

     0884-2327454

     8500555365

www.rishiayurved.in

Sales enquiries:   sales@rishiayurved.in

Customer Care:   care@rishiayurved.in

                              +918500555365

 

Online Store:

www.rishiayurved.zepo.in

 

 

 

   

Copyright: Rishi Pharma, Samalkot, India.